IT SUPPORT SUSSEX

Akita is a leading IT managed services provider, supporting organisations across East and West Sussex with their IT systems and processes.

We deliver proactive IT support Sussex organisations rely on. Our excellent service and scalable IT solutions allow our customers to stop worrying about their IT and focus on running their businesses.

Expert IT Partner

Our combined IT support and managed service solutions make us the ideal partner to organisations of all sizes. And working with organisations from practically every industry, we bring a wide experience base to all our IT partnerships.

Akita’s fast response and attentive service have earned the company over 200 five star reviews from our customers. And we’re also recognised within our industry for our expertise: we’re a Microsoft Gold Partner and certified Mac Technicians, to name just a few of our accreditations.

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SUSSEX IT SUPPORT

Akita operates a 24/7 IT support helpdesk staffed by over 40 multi-skilled engineers and consultants.

Our customers have unlimited access to the helpdesk to raise issues or even just ask ‘how-to’ questions. And our IT service agreement means customers are guaranteed a response within 2 hours (though average response time is typically less than 40 minutes).

Plus, our helpdesk team prioritise IT issues based on their severity. So if your IT problem is business-critical, you’ll be assisted with first.

Akita resolves the vast majority of our customers’ IT issues remotely. For the less than one percent of issues that do require us to come onsite, our engineers can be with Sussex companies in as little as 45 minutes.

We also provide our Sussex IT support customers with Proactive IT Maintenance. This helps to reduce IT-related downtime and makes their businesses more efficient through tasks such as security patching, reviewing IT policies and scheduling updates outside of working hours.

Akita supports organisations throughout East and West Sussex, delivering IT support in Brighton, Worthing, Eastbourne, Crowborough, Heathfield, Horsham, Crawley and Bexhill. So the chances are we’re already supporting organisations in your area.

ABOUT AKITA

Since 1996, Akita has provided IT and managed service solutions to over 250 organisations across London and the South East, plus their satellite offices located throughout the UK and internationally.

With fast response rates, excellent customer service, scalable solutions and in-depth in-house expertise, we’re the ideal IT partner to support your organisation’s growth.

it support company

200+ five star reviews

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To discuss managed IT support in East or West Sussex, please get in touch:

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