IT SUPPORT SUSSEX
Akita is a leading IT managed services provider, supporting organisations across East and West Sussex with their IT systems and processes.
We deliver proactive IT support Sussex organisations rely on. Our excellent service and scalable IT solutions allow our customers to stop worrying about their IT and focus on running their businesses.
Expert IT Partner
Our combined IT support and managed service solutions make us the ideal partner to organisations of all sizes. And working with organisations from practically every industry, we bring a wide experience base to all our IT partnerships.
Akita’s fast response and attentive service have earned the company over 200 five star reviews from our customers. And we’re also recognised within our industry for our expertise: we’re a Microsoft Gold Partner and certified Mac Technicians, to name just a few of our accreditations.
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For a cost comparison of our IT support services use our Quick Quote form:
SUSSEX IT SUPPORT
Akita operates a 24/7 IT support helpdesk staffed by over 40 multi-skilled engineers and consultants.
Our customers have unlimited access to the helpdesk to raise issues or even just ask ‘how-to’ questions. And our IT service agreement means customers are guaranteed a response within 2 hours (though average response time is typically less than 40 minutes).
Plus, our helpdesk team prioritise IT issues based on their severity. So if your IT problem is business-critical, you’ll be assisted with first.
Akita resolves the vast majority of our customers’ IT issues remotely. For the less than one percent of issues that do require us to come onsite, our engineers can be with Sussex companies in as little as 45 minutes.
We also provide our Sussex IT support customers with Proactive IT Maintenance. This helps to reduce IT-related downtime and makes their businesses more efficient through tasks such as security patching, reviewing IT policies and scheduling updates outside of working hours.
Akita supports organisations throughout East and West Sussex, delivering IT support in Brighton, Worthing, Eastbourne, Crowborough, Heathfield, Horsham, Crawley and Bexhill. So the chances are we’re already supporting organisations in your area.
MANAGED IT SERVICES ACROSS SUSSEX
Akita also offers a full range of managed IT services for East and West Sussex organisations. Delivered by our expert engineers and consultants, our solutions are designed to promote and scale with our customers' growth.
Outsourced IT Support
A professional and cost-effective outsourced IT support service
Cloud Computing Solutions
Discover our range of hosted and cloud solutions
Tailored local, wide area and wireless IT network solutions
IT Security Services
A full suite of professional IT security services for organisations of all sizes
VOIP Phone Systems
Internet phone systems powered by 3CX technology
Discover our full range of IT consultancy services
Since 1996, Akita has provided IT and managed service solutions to over 250 organisations across London and the South East, plus their satellite offices located throughout the UK and internationally.
With fast response rates, excellent customer service, scalable solutions and in-depth in-house expertise, we’re the ideal IT partner to support your organisation’s growth.
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Get in touch
To discuss managed IT support in East or West Sussex, please get in touch:
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