Work with us

CAREERS

Make Akita the next stage in your IT career. We have grown through our commitment to technical expertise and high standards of customer service. We regularly welcome new staff into IT jobs and wider operational roles who can demonstrate these qualities in their areas of expertise.

it support essex

WHO WE ARE

From our offices in KentLondon and Surrey, Akita delivers proactive IT support and managed services to over 250 organisations. Our customers are predominantly located across London and the South East, but we also support their satellite offices right across the UK and internationally.

We are a proactive and dynamic company that inspires its staff to achieve their full potential and more. As such, we look to hire people across the organisation who are enthusiastic, creative in their problem solving, calm in their approach, and respectful in their dealings with customers and other members of the team.

WHY JOIN AKITA?

Though a professional environment, Akita maintains a supportive and friendly culture. Staff are approachable at all levels of seniority and new ideas are welcomed. We also conduct regular employee satisfaction surveys to see how we can improve our staff’s working environment.

We recognise the skills, experience and characteristics of each individual. We support our staff’s continued professional development through internal training and, when relevant, additional courses and accreditations. There’s also plenty of scope for internal career progression and specialisation within the organisation.

Akita takes care of its staff. Representative of how we value our staff and the importance we place on maintaining a healthy work/life balance, we offer an enhanced holiday entitlement of 32 days (including bank holidays) from the start with automatic increases after 3 years of service. We also offer Contractual Sick Pay after six months (terms apply for both). Discretionary overtime is also available and staff are eligible for a pension scheme.

Additionally, to demonstrate how we appreciate our staff’s knowledge and connections, we offer an incentive scheme for staff who can recommend candidates for roles we’re recruiting for.

We’re also focused on the wider wellbeing of employees, and promote this in the following ways:
Resident Chef

A resident chef providing healthy meals at our Kent HQ.

Eyecare Scheme

An eyecare scheme to look after our staff’s vision.

Ergonomic desks

Sit/stand desks helping staff to work in comfort.

Refreshments

Refreshments (including tea, coffee and milk) are provided free of charge.

Wellness events

Regular optional wellness events (past activities have included yoga and fitness sessions)

SUSTAINABILITY & CSR

As an organisation, we’re also committed to protecting the environment and helping the wider community.

We have enviable sustainability and CSR credentials and are aiming to be carbon neutral within the next few years. We are also actively involved in the support of local charities and local youth sports.

CURRENT JOB OPPORTUNITIES

First Line IT Engineer

Click to see the job description

1ST LINE IT ENGINEER

We pride ourselves on delivering exceptional IT support with the highest levels of customer service.

 

Employees at Akita benefit from an exciting and fast-paced environment in which they gain exposure to up and coming technologies. Continued professional development is encouraged so that our team members develop existing skills and gain new ones.

Hard work is rewarded by career progression and talent is recognised to ensure our engineers have the passion and drive required to deliver outstanding service to our clients.

ABOUT THE ROLE

As a 1st Line Engineer at Akita, you will:

Be part of a dedicated team of engineers within a busy IT services company.

Perform duties that include ticket support on Helpdesk and hardware maintenance. These include resolving tickets such as user setups, software installs, hardware fault finding, VPN troubleshooting, NTFS permissions changes, hosted service issues, email fault finding, mobile device support and user profile problems.

Attend client sites as and when required to fulfil the requirements of prescheduled projects and reactive troubleshooting. Have a diligent approach that achieves a long term and cost-effective result for our clients, Demonstrating a professional, respectful, and proactive approach to customer service. Thrive on obtaining new technical knowledge, actively engaging with more senior colleagues to expand your skillset. Bring a general knowledge of Windows technologies, such as Windows Server and Desktop operating systems. Use the products and services within our established portfolio to recognise new business opportunities and then escalate them into sales. Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution.
CORE SKILLS
Windows Server 2003-2019 Windows Desktop (XP to 10) Hosted Desktop and Cloud computing General user and email administration Office 365 tenant setup and administration Basic networking capabilities (DNS, DHCP etc)
DESIRABLE SKILLS AND EXPERIENCE
VMWare/Hyper-V administration VoIP experience, preferably 3CX Apple products and support Group Policy administration Cabling experience Exposure to Ubiquiti / Cisco Wireless Previous MSP experience Recognised accreditations (MCP’s, CompTIA, Apple)
PERSON SPECIFICATION
The successful candidate will demonstrate:

A logical, methodical approach to the task at hand A willingness to learn and teach Excellent documentation and communication skills High standards of customer service A personable nature A keen level of attention to detail A history of being a proven self-starter
FURTHER INFORMATION
Salary: Dependent on qualifications and skills
Start date: ASAP
Contract type: Permanent
Hours: 42.5 per week
Shift times: 07:45-16:15 / 08:45-17:15
24hr out of hours’ service on a roster basis
Holiday entitlement: 32 days, rising to 38 days subject to terms after 3 years’ continuous service (including 8 bank holidays)
Sick pay: Commencing after 6 months continuous employment (terms apply)

To apply, please submit a CV in Word or PDF format via our recruitment portal (link below). Your CV should detail relevant experience and reason for interest in the role:

Start date:

Contract type:

Permanent

Apply for this role

To apply for the role, please submit a CV detailing your skills and relevant experience.
For further information please email careers@akita.co.uk

Second Line IT Engineer

Click to see the job description

Senior IT Infrastructure engineer

Employees at Akita benefit from an exciting and fast-paced environment in which they gain exposure to up and coming technologies.
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Donec imperdiet, tellus eu consectetur porttitor, nibh mauris efficitur odio, id finibus metus arcu rhoncus nisl. Sed viverra convallis tellus, ut ornare neque imperdiet ac. Nunc rhoncus ipsum in lacus luctus tempor. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nullam dictum neque sed tristique condimentum. Quisque vel magna elit. Aenean aliquam risus odio, a rhoncus urna dignissim in. In nibh metus, pellentesque vel placerat sed, vestibulum nec eros. Curabitur sit amet odio a urna tristique laoreet quis pretium tellus. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Vestibulum ante sapien, consequat vel dignissim vel, mollis eu est. Duis faucibus justo sit amet finibus commodo. Nam id pharetra augue. Fusce laoreet pretium imperdiet. Mauris efficitur tristique pretium.

  • Donec imperdiet, tellus eu consectetur porttitor
  • Donec imperdiet, tellus eu consectetur porttitor
  • Donec imperdiet, tellus eu consectetur porttitor

Donec finibus sem vel velit pretium venenatis. Sed dapibus posuere massa, nec fringilla tortor rutrum et. Quisque et sapien suscipit, consequat enim id, laoreet mi. Nullam volutpat, velit id varius ullamcorper, arcu lacus porttitor magna, sit amet fringilla ligula augue sagittis lorem. Aenean mauris dui, sollicitudin quis condimentum at, vestibulum sed lectus. Quisque ac odio dolor. Nulla lectus nisl, finibus non hendrerit vel, suscipit at augue. Integer vitae lectus eu sapien ultrices mattis ac in nibh. Integer dignissim iaculis libero eget auctor. Nullam hendrerit cursus lacus, ut faucibus augue. Nulla suscipit condimentum purus, hendrerit semper diam tincidunt ut. Sed vel sapien elit. Mauris nec pretium turpis.

Salary:

Up to £55,000 per annum, dependent on qualifications and skills. Benefits to be discussed at interview.

Start date:

ASAP

Contract type:

Permanent

Hours:

45 per week

Shift times:

08:30 – 17:30 with flexibility to support other departments and client needs, including the 24hr out of hours’ service on a roster basis

Holiday entitlement:

32 days, rising to 38 days subject to terms after 3 years’ continuous service (including 8 bank holidays)

Sick pay:

Commencing after 6 months continuous employment (terms apply)

Apply for this role

To apply for the role, please submit a CV detailing your skills and relevant experience.
For further information please email careers@akita.co.uk

APPLY NOW
Senior IT Infrastructure Engineer

Click to see the job description

Senior IT Infrastructure engineer

Employees at Akita benefit from an exciting and fast-paced environment in which they gain exposure to up and coming technologies.
Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Quisque et nisi et magna facilisis pretium vitae et dolor. Mauris ornare hendrerit sem, ut placerat nunc hendrerit vitae. Vivamus venenatis sagittis congue. Vestibulum eu luctus augue. Ut in risus ut ex consectetur interdum. Nulla pretium auctor nulla, vel porttitor diam hendrerit et. Cras tempor mi non lacus tristique, et tincidunt metus interdum. Duis hendrerit scelerisque turpis non tincidunt. Duis sit amet diam leo. Proin vel sollicitudin lacus. Donec quis orci urna.

Donec imperdiet, tellus eu consectetur porttitor, nibh mauris efficitur odio, id finibus metus arcu rhoncus nisl. Sed viverra convallis tellus, ut ornare neque imperdiet ac. Nunc rhoncus ipsum in lacus luctus tempor. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nullam dictum neque sed tristique condimentum. Quisque vel magna elit. Aenean aliquam risus odio, a rhoncus urna dignissim in. In nibh metus, pellentesque vel placerat sed, vestibulum nec eros. Curabitur sit amet odio a urna tristique laoreet quis pretium tellus. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Vestibulum ante sapien, consequat vel dignissim vel, mollis eu est. Duis faucibus justo sit amet finibus commodo. Nam id pharetra augue. Fusce laoreet pretium imperdiet. Mauris efficitur tristique pretium.

  • Donec imperdiet, tellus eu consectetur porttitor
  • Donec imperdiet, tellus eu consectetur porttitor
  • Donec imperdiet, tellus eu consectetur porttitor

Donec finibus sem vel velit pretium venenatis. Sed dapibus posuere massa, nec fringilla tortor rutrum et. Quisque et sapien suscipit, consequat enim id, laoreet mi. Nullam volutpat, velit id varius ullamcorper, arcu lacus porttitor magna, sit amet fringilla ligula augue sagittis lorem. Aenean mauris dui, sollicitudin quis condimentum at, vestibulum sed lectus. Quisque ac odio dolor. Nulla lectus nisl, finibus non hendrerit vel, suscipit at augue. Integer vitae lectus eu sapien ultrices mattis ac in nibh. Integer dignissim iaculis libero eget auctor. Nullam hendrerit cursus lacus, ut faucibus augue. Nulla suscipit condimentum purus, hendrerit semper diam tincidunt ut. Sed vel sapien elit. Mauris nec pretium turpis.

Salary:

Up to £55,000 per annum, dependent on qualifications and skills. Benefits to be discussed at interview.

Start date:

ASAP

Contract type:

Permanent

Hours:

45 per week

Shift times:

08:30 – 17:30 with flexibility to support other departments and client needs, including the 24hr out of hours’ service on a roster basis

Holiday entitlement:

32 days, rising to 38 days subject to terms after 3 years’ continuous service (including 8 bank holidays)

Sick pay:

Commencing after 6 months continuous employment (terms apply)

Apply for this role

To apply for the role, please submit a CV detailing your skills and relevant experience.
For further information please email careers@akita.co.uk

APPLY NOW

We do not advertise our salaries due to competitor activity, but they are highly competitive within the industry.

We are happy to discuss this with candidates upon application.

APPRENTICESHIPS

Akita has a long-standing apprenticeship program that enables young people to begin their careers in IT. Our apprentices study towards an industry-recognised qualification, gaining practical experience and earning a wage at the same time.

Akita provides each of our apprentices a mentor and the opportunity to learn skills from our experienced team of engineers and consultants. This will include practical experience on jobs across London, the South East and occasionally the wider UK.

Akita prides itself on delivering a fantastic Apprenticeship programme that enables a vocational route into an IT career.
We will advertise here when opportunities are next available.

Get in touch

For more information on wider IT careers with Akita, please get in touch: